customer experience
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Solved: Did anyone actually think the McDonalds “product” post was good marketing?
A bad McDonalds ad and a database fire show why teams ship blind. Learn how silos cause disconnects and get 3 fixes to build better products. Continue reading
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Solved: Shopify should be offering a partial refund for going down like this
Shopify outages hurt e-commerce. Learn proactive monitoring, multi-platform strategies & communication plans to mitigate impact and manage expectation Continue reading